Call us at 1-800-634-4874
Refund policy
Note: No returns, exchanges, or warranty of any type will be issued for any reason on closeout or sale items.
The wearable wrestling equipment that you have purchased from Suplay Products has a 30 day warranty against defects. Any product that appears to be defective must be returned within 30 days with receipt showing date of purchase..
Returns may be made in person or by mail. For those making a return by mail, please follow these steps and conditions:
- Contact Suplay for a return authorization number.
- Place this number on both the inside and the outside of your return package for identification.
- You must prepay the freight.
If the merchandise is defective, we reserve the right to repair, replace or adjust in accordance with industry standards. Any merchandise returned must be cleaned prior to returning. We do not repair defective merchandise after a 30 day warranty has expired. If unused merchandise is returned for exchange of size, style, or color due to our error in shipping, no charge will be made; if the customer has made an error when ordering, they will be responsible for shipping charges both ways. Unwanted and unused merchandise returned for credit will be subject to a 20% restocking fee. No returns accepted for credit on used merchandise. Customer must decide satisfaction with size, fit, and style before using.
Very Important: Wrestling shoes are designed to be worn on the wrestling mat only...not on the gym floor, locker room, or outside. We WILL NOT replace, exchange, or repair shoes that have been worn off the mat for any reason. Wrestling shoes are designed to be very lightweight and flexible. They will not hold up underwear off the wrestling mat. All warranties are void immediately upon wearing the shoe off the mat.
Please do not wash shoes other than with a damp cloth.
No customized singlets or warm-ups may be returned for any reason other than an error in printing or a defect as listed above. Lycra singlets will stretch with wearing. They should fit "snugly" at first.
Please do not iron singlets.