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Call-in Hours: Mon-Fri, 8am to 1pm PDT
NOTE: USPS Shipping Times are NOT guaranteed and can take up to 10 mailing Days.

We’re committed to getting orders out on time and truly appreciate your patience as we navigate our current move.
A little grace goes a long way—thank you for your continued support. days.
Call-in Hours: Mon-Fri, 8am to 1pm PDT
NOTE: USPS Shipping Times are NOT guaranteed and can take up to 10 mailing days.

Shipping policy

Covid-19 and Shipping TImes

Please note: Covid-19 continues to have a negative impact on shipping times. Many deliveries now take 5 or more days to arrive regardless of the destination. If you require delivery by a set time please contact us during office hours prior to ordering and we'll do our best to help.  

Note Concerning Free Shipping
All items in your cart must qualify for free shipping, Free shipping will not be available for mixed items (some free shipping and some NOT free shipping) in your cart

Suplay offers "Free Shipping" in the "Continental USA" on select items. "Free Shipping" may be Postal, UPS, or FEDEX. If all the items you order are in stock they will ship within 48 hours (sooner if possible). If any of your ordered items are not in stock and you haven't chosen USPS, Ground, or an expedited option, we may bring them into stock before shipping your order. This may take up to 5-7 days. Please, call 1-800-634-4874 or email customerservice@suplay.com for details concerning expected delivery.

Note: Free Shipping is only available when all items in your order are "Free Ship" Items. Adding an Item without Free Shipping to your order will nullify Free Shipping. In the case that additional non-Free Ship Items are needed, Creating a second order will save you money.

International Shipping
The US Postal Service’s International deliveries generally take between 7–21 days to arrive, and is not guaranteed. customs and delays by other carriers in international countries are unpredictable, and cannot clearly be measured in delivery time.

Time In Transit Information
All orders are charged And shipped within 48 hours, If we have your items In stock. Items that are being shipped from the manufacturer, may take longer.

Note: Shipping "In-Transit" times does NOT include weekends and holidays for most carriers. (Exa. If you order next day on a Friday, you will not get it until Monday.)

The stock status "Available".. means that the item Is available for sale but based on current orders In our system we may not have the stock In house to immediately fill that order. It could be on back order, or it could be shipped directly from the manufacturer. For more information, please use the "Contact Us" at the bottom of the page or Call Call 800-634-4874 For more exact information on the specific item.

Express Shipping Options (Continental U.S. only)
For an additional fee, your package can be upgraded to 3-Day, 2-Day or Next Day. We will do our best to ship packages the same day they are ordered, however we cannot guarantee it. Please consider this when deciding how your package will be shipped.